How do I reinstall the Help and Support service if its missing?

8:55 AM

To recreate the service, please do the following steps:
  1. Click Start, click Run, type cmd in the Open box, and then click OK.
  2. At the command prompt, locate the following folder:
    %windir%\PCHealth\HelpCtr\Binaries
  3. At the command prompt, type the following commands, and then press ENTER after each command:
    • HelpSvc.exe /regserver /svchost netsvcs /RAInstall
    • HSCUpd.exe -i hscmui.cab
    • HSCUpd.exe -i hscsp_l3.cab  or (-i hhscsp_e3.cab)
Note - The cab file above "hscsp_I3.cab" and "hhscsp_e3.cab" is version specific on what is installed OS wise.  Simply run the former for Standard installations and the latter for Enterprise installations.

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